January 2018 Dealing with Difficult People Newsletter

Season’s Greetings to you all. I hope you are enjoying

a wonderful holiday season.

 

Last month we discussed my book How Women Can Advance in Business – and Break the Glass Ceiling. This month, I am changing the format of my monthly newsletter to get on a soapbox and discuss something that is of great concern to me.

 WHO WILL BE THE NEXT HEAD OF THE BRITISH COMMONWEALTH?


 I was born in Canada and now live in Australia – both are part of the British Commonwealth.


We all know that our beloved Queen Elizabeth II can’t live forever. So, who will take her place as reigning monarch and head of the British Commonwealth? Will it be her son Charles who wed a 19-year-old bride and throughout his marriage carried on an adulterous relationship with Camilla Parker-Bowles? Charles is not fit to head a family let alone be a reigning monarch and head of a commonwealth. If he takes over the throne, I have great fears that the British Commonwealth will end, because he has lost any respect he might have had.

So where does that leave us? It leaves us with the second in line for the throne of England, Prince William. He and his young family have already gained the love and respect of the commonwealth. He has the youth, stamina, intelligence and moral fibre to lead.

If you agree with this, please pass on this message to all your friends, relatives and colleagues and maybe we can establish NOW (not later) who will be the next head of the British Commonwealth.
 

Roberta Cava

cavaconsulting@ozemail.com.au

www.dealingwithdifficultpeople.info

June 2014 Dealing with Difficult People Newsletter

Last month I gave you a list of all the Large Print books we sell.

This month, I would like to highlight the book

Dealing with School Bullying – Society’s Educational Disgrace!

Is your child bullied at school?

Is your child upset by witnessing school bullying?

Or is your child a bully?

If so, this book is for you!

Dealing with School Bullying – Society’s Educational Disgrace! is an exposé of how governments and education departments react or don’t react to school bullying. Most give little or no protection for the millions of students who suffer from school bullying, harassment and sometimes violence.

Dealing with School Bullying – Society’s Educational Disgrace is an absolute must for parents of children who have been subjected to school bullying, have witnessed it and for those who work in the education system.

To order go to: www.createspace.com/4434332

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We would also like to highlight a special event for one of our books:

Smashwords is the world's largest distributor of independently published eBooks from romance authors. In celebration of their RT Convention 2014, the following bestselling Smashwords author has agreed to provide the following eBook within the Smashwords RT Convention 2014 thumb drive. Please join us in celebrating, supporting and enjoying this excellent romance author!

Roberta Cava (under the name Darlene A. Halliday) has written the book ‘Something Missing.’ To learn more, go to

https://www.smashwords.com/profile/view/cavaconsulting

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Tip of the day:

Excerpts from Roberta Cava's internationally best-selling book - Dealing with Difficult People - How to deal with nasty customers, demanding bosses and uncooperative colleagues.

Slave Drivers

They may feel pressure from top management to do more, so need to pass on these pressures to their staff. Many of these bosses are workaholics, some are perfectionists, but most have a high energy level.  They set a pace of work that’s almost impossible for employees to meet.  Even trainees are expected to work at top speed, even though they haven’t yet been fully trained.  This boss is too busy to answer questions, and has the opposite to the open-door policy. They’re great delegators, and some sit back and watch their ‘busy bee’ staff do all the work. To overcome:

1. Determine whether you're really being overworked. Check your job description to determine the standards of performance set for your tasks.  If a job description with standards of performance is not available, ask for one, so you’ll know exactly what’s expected of you.

2. Object if you find the standards of performance are unreasonable.

3. Let boss know when you’re in over your head.  Do this by keeping ‘to do’ lists with times required to complete each assignment.

Why not look up our web page and learn all about the paperback and eBooks Roberta Cava has written (sample chapters are free)? To order go to:

www.dealingwithdifficultpeople.info/books/BooksByRobertaCava.doc