July 2019 Dealing with Difficult People Newsletter

Last month we discussed Roberta Cava’s book: Change? Not me! Dealing with Resistance to Change. This month we will discuss Roberta's new book:

CREATIVE PROBLEM-SOLVING

AND DECISION-MAKING

How to get off the fence and make decisions

There are many times every day that supervisors / managers face problems or must make decisions – some of them very serious ones. If you find yourself holding off making decisions, you might find that it keeps you from progressing up the ladder in your corporation. Procrastination is one of the things that companies say keeps them from promoting good employees; employees who could be very good managers or executives except for the flaws that they were poor problem solvers or were reluctant to make decisions.

Don’t let this be the one quality that holds you back from advancing in business or even finding happiness by making the right decisions in your personal life. If you are in a rut within either phase of your life, you should find this information helpful to assist you in becoming the person you could be. This book discusses many areas where supervisors / managers must problem-solve – some that can be highly stressful or emotional

You will learn about:

Chapter 1 – Problem Solving

Chapter 2 – Planning for Problem solving

Chapter 3 – Resistance to your plans

Chapter 4 – Training Decisions

Chapter 5 – Training of Supervisors

Chapter 6 – Making training work

Chapter 7 – Career Decisions

Chapter 8 – Other Problems and Decisions

Chapter 9 – Meeting Problems

Chapter 10 – Counselling Interviews

Chapter 11 – Disciplinary Interviews

To order: Go to Amazon Books at amazon.com

Why not look up our web page and learn all about the paperback, large print and eBooks Roberta Cava has written. Go to:

www.dealingwithdifficultpeople.info/books/index.htm